Frequently Asked Questions

Yes, all our products are sourced directly from the Himalayan region. Our honey is harvested from wild Himalayan acacia blooms, our spices come from traditional farms in Garhwal, and our rice is grown in the Himalayan foothills. We maintain strict quality standards and source only authentic products.

No. Our products are 100% natural with no heating, no additives, no preservatives, and no shortcuts. What you receive is the product in its pure, natural form.

Store honey in a cool, dry place away from direct sunlight. Honey is naturally non-perishable and can last indefinitely when stored properly. If it crystallizes, this is natural and indicates purity. You can gently warm it to return it to liquid form.

Add 1-2 teaspoons of the tea blend to a cup of hot water (not boiling). Let it steep for 3-5 minutes, strain, and enjoy. You can adjust the steeping time based on your preferred strength.

Rinse the rice thoroughly. Use a 1:2.5 ratio (1 cup rice to 2.5 cups water). Soak for 30 minutes before cooking for best results. Cook for 30-35 minutes until tender. The rice has a firmer texture and nuttier flavor than white rice.

Heat oil in a pan, add a teaspoon of Jakhiya seeds, and let them crackle and pop. Use this tempering for dals, vegetables, or traditional Garhwali dishes. The seeds release a distinctive aroma and add depth to your cooking.

We accept all major payment methods through Razorpay, including:

• UPI (Google Pay, PhonePe, Paytm, etc.)
• Credit/Debit Cards
• Net Banking
• Wallets

Yes, all payments are processed through Razorpay, a secure and trusted payment gateway. We do not store your payment information.

Yes! We offer bulk orders at 12.5% discount on MRP. Please email us at contact@bazaru.co.in with your requirements, and we'll provide you with a quote.

We deliver to most locations across India. Please enter your pincode at checkout to verify serviceability in your area.

Orders are processed within 1-2 business days and typically delivered within 5-7 business days. Total delivery time is approximately 6-9 business days from order placement.

We offer free shipping on orders above ₹899. For orders below this amount, shipping charges are ₹99 per item (maximum ₹299 per order). Active promotional offers may override these charges.

Yes, once your order is dispatched, you will receive tracking information via email to monitor your delivery status.

If your order is delayed beyond the expected delivery time, please contact us at contact@bazaru.co.in with your order number, and we'll help track your shipment.

Yes, unopened and unused products can be returned within 7 days of delivery. Please refer to our Return & Refund Policy for complete details.

Please email us immediately at contact@bazaru.co.in with photos of the damaged product and your order number. We'll work with you to provide a replacement or refund.

Refunds are processed within 3-4 business days after we receive and inspect the returned product. The amount will be credited to your original payment method.